Front Desk Receptionist - Part Time
Company: National Vision
Location: Flagstaff
Posted on: April 2, 2021
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Job Description:
*What would you do? - The Specifics** Ensure high quality
customer service.* Ensure a smooth flow of customers through the
store.* Answer, screen, and forward incoming phone calls in
accordance with NVI protocol.* Process and understand managed care
plans.* Obtain and document information from the insurance company
as needed.* Schedule and confirm appointments, follow-up visits and
classes.* File all patient records daily and pull patient files for
the next day's appointments.* Check on status and notify customers
when orders are in or of any delays.* Ensure all WIP Report
functions are performed daily; cancelled job status, backorder list
and problem jobs.* Keep reception area tidy and presentable, with
all necessary stationery and materials (e.g. pens, forms and
brochures).* Are you the right fit? - The Suitable Talent**
Experience as a Receptionist, Front Office Representative or
similar role is preferred.* Experience handling multiple phone
lines.* Professional attitude and appearance.* Strong customer
service skills.* Effective interpersonal skills.* Ability to be
resourceful and proactive when issues arise.* Excellent
organizational skills.*What are the benefits?*National Vision
offers a competitive benefits package including Health and Dental
Insurance, 401k with company match, Flex Spending Account, Short
Term and Long Term Disability Insurance, Life Insurance, Paid
Personal Time Off, and much more. Please see our website
www.nationalvision.com to learn more.
Keywords: National Vision, Flagstaff , Front Desk Receptionist - Part Time, Administration, Clerical , Flagstaff, Arizona
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