Front Office Assistant Manager
Company: Kids Dental Brands
Location: Flagstaff
Posted on: May 14, 2022
Job Description:
Job DescriptionFront Office Assistant Manager - Flagstaff
Dentistry 4 KidsJoin our team and help drive our mission that all
children, regardless of family income, deserve access to
high-quality dental care, in an upbeat and kid-friendly
environment! The Front Office Assistant Manager will primarily be
responsible for supporting the front-office personnel of the dental
office. Summary of Essential Job Functions include but are not
limited to:
- Oversee team responsibilities
- Schedule new patients
- Manage all incoming calls
- Greet patients and welcome them at check in
- Administrative duties as assigned
- Make follow up calls to patients without appointments
- Maintaining referral spreadsheet
- Maintain and exhibit our core values of compassion,
authenticity, talent and teamwork Competencies:
- Customer Service - Displays courtesy and sensitivity, manages
difficult or emotional situations, meets commitments, responds
promptly to patient/employee/etc needs
- Dependability - Commits to doing the best job possible, follows
instructions, responds to management direction, keeps commitments,
meets attendance and punctuality guidelines, responds to requests
for service and assistance
- Team Leadership - Acknowledges team accomplishments, defines
team roles and responsibilities, ensures progress toward goals,
fosters team cooperation, supports group problem solving
- Communications - Exhibits good listening and comprehension,
expresses ideas and thoughts in written form, expresses ideas and
thoughts verbally, keeps others adequately informed, selects and
uses appropriate communication methods Qualifications:
- Education: High school diploma or equivalent
- Experience: 2+ years customer service leadership experience
preferred
- Certifications: NA
- Computer Skills: Computer literate
- Language Ability: Excellent verbal and written communication
skills including the ability to remain calm during stressful
customer or employee situations.
- Bilingual preferred (English/Spanish) Work Environment/
Physical Demands: The work environment includes work within a
dental clinic environment. The work environment may vary
significantly and may include loud, fast-paced, and rapidly
changing conditions. All employees working within a dental clinic
have potential exposure to blood or air borne pathogens, as is
typical in a healthcare setting. Position may require long periods
of sitting and standing. Manual dexterity will be required for
handling small objects. Close and distance vision will be required
and the ability to shift focus rapidly. Nature of work requires an
ability to effectively communicate and exchange information with
patients, their parents, and staff.? Must be able to walk and stand
for extended periods of time; ability to lift/carry up to 30 pounds
and be able to twist, turn, bend and stoop.Acknowledgement: I
understand that the above statements are intended to describe the
general nature and level of work being performed by people assigned
to this position. They are not to be construed as an exhaustive
list of all responsibilities, duties, and skills required of
personnel so classified. I understand that should I need a
reasonable accommodation in order to perform the duties of my job,
it is my responsibility to discuss with my supervisor or Human
Resources as necessary.
Keywords: Kids Dental Brands, Flagstaff , Front Office Assistant Manager, Administration, Clerical , Flagstaff, Arizona
Didn't find what you're looking for? Search again!
Loading more jobs...