Company: National Vision, Inc.
Posted on: November 24, 2019
Position Description :At National Vision, we believe everyone
deserves to see their best to live their best. We help people by
making quality eye care and eyewear more affordable and accessible.
National Vision, Inc. (NVI) is one of the largest optical retailers
in the United States. We offer an innovative culture where training
is a priority, hard work is praised, and career growth is a
reality. We are looking for a Receptionist to join our growing
team. The Receptionist provides prompt, courteous service to
customers either on the phone or in person. What would you do? -
- Ensure high quality customer service.
- Ensure a smooth flow of customers through the store.
- Answer, screen, and forward incoming phone calls in accordance
with NVI protocol.
- Process and understand managed care plans.
- Obtain and document information from the insurance company as
- Schedule and confirm appointments, follow-up visits and
- File all patient records daily and pull patient files for the
next day's appointments.
- Check on status and notify customers when orders are in or of
- Ensure all WIP Report functions are performed daily; cancelled
job status, backorder list and problem jobs.
- Keep reception area tidy and presentable, with all necessary
stationery and materials (e.g. pens, forms and brochures). Position
- Experience as a Receptionist, Front Office Representative or
similar role is preferred.
- Experience handling multiple phone lines.
- Professional attitude and appearance.
- Strong customer service skills.
- Effective interpersonal skills.
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills. What are the benefits?
National Vision offers a competitive benefits package including
Health and Dental Insurance, 401k with company match, Flex Spending
Account, Short Term and Long Term Disability Insurance, Life
Insurance, Paid Personal Time Off, and much more. Please see our
website to learn more. We are an Equal Opportunity Employer and do
not discriminate against any employee or applicant for employment
because of race, color, sex, age, national origin, religion, sexual
orientation, gender identity, status as a veteran, and basis of
disability or any other federal, state or local protected
Keywords: National Vision, Inc., Flagstaff , Receptionist, Administration, Clerical , Flagstaff, Arizona
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