Discharge Patient Care Technician

Company: Northern Arizona Healthcare
Location: Flagstaff
Posted on: August 30, 2020

Job Description:

OverviewThe Discharge Unit PCT, under the supervision of a Clinical Manager, is responsible for providing supportive care to patients who have been discharged from the acute care setting. The PCT is responsible for assisting discharged patients, coordinating discharge logistics, assisting discharged patients in utilizing resources and accessing health related services. They will work to keep the discharge area clean, organized and supplied. They will additionally have secretarial duties; answering phones, computer entry, and data collection. The Discharge Unit PCT will work closely with all members of the interdisciplinary team. S/he follows all policies and procedures of Flagstaff Medical Center. This position may be providing supportive care for adolescents, adults and geriatrics.ResponsibilitiesPatient Care * Assist patient with activities of daily living.* Assist with patient transfers to or from wheelchairs as needed.* Assist patients in and out of vehicles as needed.* Support and reinforce discharge instructions.* Demonstrates ability to collaborate with interdisciplinary team and community agencies.Communication and Documentation * Provides coaching and/or teaching to patients and family members.* Provides excellent customer service, exceeding patient/family expectations whenever possible.* Demonstrates the ability to utilize the EMR for documentation and communication purposes.* Demonstrates the ability to collaborate with the interdisciplinary team.Care Management * Possesses and demonstrates knowledge of available community resources.* Arranges transportation if necessary.* Demonstrates an understanding of post-discharge resource planning.* Assists with securing DME as necessary.Compliance/Safety * Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.* Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.* If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.* Completes all company mandatory modules and required job-specific training in the specified time frame.QualificationsEducation:High School Diploma or GED- RequiredAssociate's Degree- PreferredCertification and Licensure:Current, unrestricted CNA license in the State of Arizona, or Medical Assistant certification- RequiredBLS Basic Life Support (American Heart Association)- RequiredFingerprint Clearance Card- RequiredExperience:Minimum three (3) months experience in related field- PreferredHealthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.

Keywords: Northern Arizona Healthcare, Flagstaff , Discharge Patient Care Technician, Engineering , Flagstaff, Arizona