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LAN Technician

Company: BCforward
Location: Flagstaff
Posted on: January 21, 2023

Job Description:

BCforward is currently seeking highly motivated PC LAN Technician in Flagstaff, AZ 86001 Job Title: PC LAN Technician Location: Flagstaff, AZ 86001 Duration: 06+ Months contract. Role and Responsibilities: These technicians are out with internal customers on a daily basis resolving issues and working as a liaison to other divisions within client. Duties Include: Server Support, Desktop support, support customers on the client network; fix computer related problems, troubleshoot hardware problems, research and implement potential solutions; support agency's warranty and non-warranty computer and printer repair work; and assist with assigned project tasks. Ensures compliance with standards for systems software and documentation.Teach customers how to use PC related software and hardware. Implements software patches, security fixes, and tests and validates modified system configurations.Install and configure PC hardware, software and peripherals. Assist with major deployments of hardware and software. Monitors system reliability and availability. Attend section staff meetings.Complete mandatory training classes and other classes as assigned. Travel between sites to accomplish tasks. Perform preventive maintenance on hardware and software packages to include client and server platforms. Teach new staff members how to troubleshoot problems, setup and install, network related hardware, software and other peripherals. This position may require daily travel to work sites. Strong customer service skills Excellent interpersonal, written and oral communication skills Advanced troubleshooting and problem solving skills Excellent self-organization and time management skills Ability to work collaboratively in teams and across organizations Ability to synthesize feedback and adjust plans accordingly Ability to develop and write technical documentation Ability to evaluate and test emerging technologies Ability to apply creative solutions to business problems to ensure business needs are most effectively met.Resource will be working in a professional environment and will be held to a dress code standard.Position will require extensive travel. Resource will need to have the ability to drive to various locations with a personal vehicle with possible overnight stays General working knowledge of infrastructure technologies and in-house developed applications utilized in the enterprise Ticketing and Department operating procedures Knowledge of Microsoft products including operating systems and Office Computer hardware configuration and repair knowledge Knowledge of Ethernet network topology to assist with troubleshooting network issues Knowledge of IT infrastructure industry standards and best practices Advanced troubleshooting skills Problem definition and alternative analysis skills Experience with Active Directory Experience with Windows 10 Experience with Windows 7 Experience with Server 2008 and Server 2012 engineering Experience with Backup solutions Time Reporting MS System Center Operations Manager 2012 R2 Minimum 4 years of current working experience in an IT field.Must have a current AZ Driver's license with a good driving record Associate/Bachelor degree in a related field is preferred. Interested candidates please send resume in Word format Please reference job code 195110 when responding to this ad.

Keywords: BCforward, Flagstaff , LAN Technician, Engineering , Flagstaff, Arizona

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