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Residence Hall Director

Company: Northern Arizona University
Location: Flagstaff
Posted on: November 15, 2020

Job Description:

Job Title: Residence Hall Director Location: Housing Operations Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 605115 Workplace Culture NAU is a community devoted to student success and sustained by an unshakable commitment to our shared mission, vision, and values. We---faculty, staff, and administrators---thrive by combining our efforts and working side by side to further NAU---s culture of excellence. Immigration Suppt/Sponsorship NAU will not provide any U.S. immigration support or sponsorship for this position. Job Description The Residence Hall Director (RHD) is a 12-month, full-time, Service Professional, live-in position that reports directly to a Residential Life (RL) Assistant Director. The start date for the position is November 2020 after completion of required hiring paperwork. The position is open until further notice. General Responsibilities The RHD role is a live-in position responsible for the total administration and operation of a residential community. RHDs are expected to provide welcoming and vibrant communities that foster personal growth and enhance the student experience. RHDs do this through staff and student development, resident outreach, community building, attention to facilities, emergency response, and administrative organization. Residential Life staff are expected to embrace and uphold the departmental Commitment to Inclusive Communities. RHDs manage residence halls ranging in size from 330 to 780 residents serving mostly first and second year students. Specific Responsibilities Staff Supervision & Development: Hire, train, supervise, and evaluate 6-22 Resident Assistants; in some cases, directly supervise a Graduate Assistant Residence Hall Director(s). Guide Resident Assistants in the implementation of the departmental Residential Experience (REX) community building model and resident outreach at the hall level. Work with staff members individually and as a team to encourage growth and development. Develop skills of Resident Assistants in peer helping and referral techniques. Provide staff members with ongoing positive and constructive feedback. Handle individual staff concerns as they arise. Facilitate staff meetings and participate in centralized staff meetings and in-services. Staff meetings are scheduled for Wednesday nights from 7:00 p.m. --- 9:00 p.m. weekly. Organize and facilitate staff development activities to promote a strong sense of team and support, and to respond to staff concerns. Participate and assist in facilitating departmental student staff trainings in August and January. Plan and implement in-hall staff training sessions. Provide functional supervision to a student Desk Manager charged with oversight of hall front desk operations and desk staff supervision in conjunction with central RL staff. Student & Community Development: Interact and build rapport with residents from a wide variety of social backgrounds, providing them with personal and administrative support. Develop an inclusive and welcoming environment for residents and staff; be aware of current events and issues that may impact students; support the Commitment to Inclusive Communities. Possess a strong understanding and commitment to the development of students. Implement the departmental REX into community building efforts Advise the elected Community Council officers to coordinate an effective council and support leadership development skill building. Attend weekly Community Council meetings. Collaborate with Residential College staff to support the Residential College program including programmatic, administrative, and student staff (Residential College Ambassadors). Attend monthly Residential College Council meetings. Support the Inclusion and Diversity (ID) Scholar program in hall with oversight by the Office of Inclusion: Multicultural & LGBTQIA Student Services. Work with students to develop and maintain an atmosphere conducive to study and community living; encourage students to take responsibility for developing a communal atmosphere. Counsel, advise, and provide appropriate referrals for residents in need of professional services, resources, and support. Address emergency and crisis situations appropriately as they arise. Apply conflict resolution skills and counseling techniques when responding to student crisis situations, roommate conflicts, student concerns, etc. Be familiar with and enforce the rules and regulations of Northern Arizona University (Student Code of Conduct) and Residential Life (Standards of Residence). Direct hall-level student conduct efforts and serve as a hearing officer for Residential Life and the Office of the Dean of Students. Address inappropriate behavior of students incorporating a student development perspective and in following due process, determine fair and appropriate educational sanctions, and complete appropriate documentation. Make conduct and counseling referrals as appropriate. Initiate change by developing and implementing new ideas and concepts to improve the quality of life within the residential community. Administration: Communicate regularly with Assistant Director/supervisor by providing accurate and detailed information and keeping supervisor informed of events in the hall on a timely basis. Open and close residence hall at the beginning and end of each semester; submit summary closing reports. Assist with residence hall operations including student room assignments, in-hall and between-hall transfers, paid vacancy sales, and other housing functions. Utilize software to manage facilities work orders, hall occupancy, hall resources, student programming reports, student employment, etc. Provide functional supervision to desk operations. Review and authorize expenditures for community building, community council, and staff development; ensure Residential Life and NAU budgetary guidelines are followed. Tour and inspect facilities to ensure building security and safety; recommend modifications in policy and procedure to upgrade safety and security of facilities. Facilitate monitoring of security system. Serve as a liaison to departmental Facilities Coordinator(s). Report, track, and follow up on facilities issues in the hall. Advocate for facilities improvements to enhance student development and academic success within a residential setting. Consider parents/family members as partners in the growth and development of residential students; provide timely follow up via email and/or phone with parents/family members regarding their students--- NAU experiences. Attend scheduled weekly departmental Residential Life Team Meetings and other staff meetings, workshops, and development opportunities. Serve on departmental committee to coordinate and manage processes, develop schedules and trainings, address critical issues impacting students and staff, etc. Participate in and be present at Hall Openings & Closings, Homecoming, Family Weekend, Staff Selection processes, and other departmental programs and initiatives which may occur during evenings and/or weekends. Provide and share on-call coverage for campus, including weekday, weekend, and holidays. Summer Responsibilities: Residential Life serves a variety of populations during the summer months including NAU students, special program participants, and conference guests from all over the United States and other countries. RHDs help ensure continuity of all departmental operations during the summer. Residence halls that close for the summer may necessitate a temporary move to another residence hall during that time. As the Residential Life summer program is a department-wide effort, summer responsibilities may include the following: Participate in the hiring, training, supervision, and evaluation of student summer staff. Attend summer staff meetings/Residential Life Team Meetings. Participate in an on-call rotation for the campus community. Provide oversight for building preparations and turnovers. Support the management of building front desk, including staffing needs. Assist with building walkthroughs and follow up on maintenance/custodial concerns. Maintain regular communication with departmental, campus, and guest constituencies. Maintain a high standard of customer service. Plan for academic year community (Student Staff Trainings, Hall Opening, Community Building, Residential College collaborations, etc.) and departmental processes. Coordinate with University Housing on various workgroups and committees to influence change in procedures and protocol. Minimum Qualifications Bachelor---s degree and three years of experience working with and/or leading students in a college setting, including two years of Residential Life employment experience. Preferred Qualifications Minimum qualifications as well as: Master---s degree in Student Affairs, College Student Personnel, Counseling, Higher Education Administration, or related field (completed by position start date). Graduate and/or full-time Residence Life employment experience. Knowledge, Skills, & Abilities Knowledge of supervisory practices and principles; supervisory skills. Knowledge of crisis intervention strategies; helping skills. Understanding of and commitment to intercultural competency and a diverse campus community. Effective oral and written communication skills; ability to communicate effectively with individuals from a variety of culturally diverse backgrounds. Knowledge of administrative practices; organizational skills. Ability to work independently and meet multiple task deadlines. Ability to establish and maintain effective student and staff relationships. Knowledge of student development theory and practice. Awareness of and commitment to the mission of Residential Life and Northern Arizona University. Background Information This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an Annual Security Report . The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus and NAU-Fort Defiance as these campuses have on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff. Salary The budgeted salary amount is $35,705. The starting salary will be determined by the qualifications of the selected applicant balanced with departmental budget availability, internal salary equity considerations, and available market information. FLSA Status This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked. Benefits This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website . NAU is a tobacco and smoke-free campus. Service Professionals are hired on a contract basis, renewable each 6 months according to terms of the Conditions of Professional Service . Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of employment. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of employment. Learning and Development Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days. If your position includes the supervision of a benefit-eligible employee, we offer the NAU Supervisors Academy for you to complete within your first 2 years. Application Deadline November 30, 2020 at 11:59 p.m. How to Apply To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets. If you are an individual with a disability and need reasonable accommodation to participate in the hiring process please contact the Office of Equity and Access at: 928-523-3312/TDD - 928-523-1006 or PO Box 4083, Flagstaff AZ 86011. General Information Remuneration: 12-month contract; furnished apartment (laundry or laundry allowance included); partial meal plan; full NAU benefits including vacation, sick time, insurance, and retirement; reduced tuition rates, $1200 moving allowance. Work Hours: This position is exempt, full-time (40 hour week) with specified weekend and evening commitments that constitute a portion of standard working hours. RHDs accrue vacation at a rate of 22 working days, not to exceed 176 hours per year (used primarily when residential community demands permit and with supervisor approval). Equal Employment Opportunity Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples. EEO is the Law Poster and Supplements NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.

Keywords: Northern Arizona University, Flagstaff , Residence Hall Director, Executive , Flagstaff, Arizona

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