Store Manager
Company: TMX Finance Family of Companies
Location: Flagstaff
Posted on: January 13, 2021
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Job Description:
OverviewAs a Store Manager ("SM"), you will serve as
second-in-command to a team dedicated to making a difference.
Whether it's building customer relationships or demonstrating new
sales techniques, you will work daily to set an example and become
a key contributor in achieving the store's success. While you're
helping your team and the business grow, we'll provide you with
ongoing and comprehensive training and development programs to take
your career to the next level.The health and well-being of our Team
Members, their families, and our customers remain a top priority
for us. That's why we've taken a number of steps to help maintain a
clean and safe environment where Team Members can thrive, and
customers can feel safe. Currently, in our stores and Corporate
offices, we're practicing social distancing, wearing face coverings
(subject to certain exemptions), cleaning frequently, and following
state and local requirements as well as Center for Disease Control
(CDC) guidelines to help ensure a clean and safe environment for
all. As the situation evolves, changes may be made to our
practices, in line with state and local mandates as well as
CDC-guidelines. Essential Responsibilities Develop customer
relationships to build new business, maintain store profitability,
and further brand loyalty and recognition. Work to grow your store
by leveraging business-to-business partnership opportunities,
obtaining referrals, participating in and hosting in-store and
community events.* Coach and develop Team Members and assist with
employee management and training in order to maximize the team's
potential.Assist in managing overall store performance by meeting
Key Performance Indicators (KPIs) and tracking, analyzing, and
training Team Members on various performance reports.Maintain
office security and conduct proper opening and closing procedures,
including management of vault, cash drawer, and bank
deposits.Oversee account management and recovery processes while
maintaining a focus on customer service to prevent loss and charge
off accounts. Partner with vendors on auctions, vehicle sales, and
moving consignment.Ensure a work environment that upholds
compliance with Company policies and procedures, as well as local,
state, and federal laws and regulations.Assist in running the store
and day-to-day operations in the absence of the General
Manager.Utilize personal vehicle to complete bank deposits and
other Company business throughout the workday.*Work efficiently in
a rapidly changing and fast-paced environment and handle multiple
challenging tasks with ease to meet individual and team performance
standards. Utilize strong interpersonal skills to communicate and
interact with customers and Team Members at all levels.Ability to
maintain a full-time work schedule with regular in-person
attendance, including limited Saturday hours,** is required for
this position. A full-time work schedule for this position
includes, at a minimum, 40-hours per week.***Minimum
Qualifications* High School Diploma or equivalent required* Minimum
1-2 years of key holder, supervisory, and management experience*
Excellent verbal and written communication skills* Ability to work
phone, Point of Sale, Microsoft Office, and other systems* Valid
driver's license, auto insurance, and personal vehicle to use
throughout the workday (mileage compensated)* Must be at least 19
years of age* Ability to successfully pass a criminal background
check required, including motor vehicle report, and other
background checks as required, (certain state and local applicant
exemptions may apply)* Physical demands for this position
frequently include: the ability to remain in a stationary position,
move about freely inside and outside of the store, and the
operation of mechanical controls, such as a keyboard.Preferred
Qualifications* Associate degree or higher* Leadership in a sales
or customer service-oriented position* Experience in retail, sales,
or financial industry* Bilingual English/Spanish is a plus and may
be required for certain locationsLearn More About UsThe TMX
Finance-- Family of Companies ("the Company") is one of the largest
consumer specialty finance organizations in the United States. With
companies that include TitleMax--, TitleBucks--, and InstaLoan--,
the Company provides a diversified product offering. These
companies are represented nationwide and their growth has launched
a wealth of career opportunities in both our stores and at our
corporate offices. If you are looking for a dynamic career with
significant earning potential and advancement opportunities, you've
come to the right place.The information contained herein is not
intended to be an all-inclusive list of the duties and
responsibilities of the job, nor is it intended to be an
all-inclusive list of the skills and abilities required to do the
job. The Company may, at its discretion, revise the job description
at any time, and additional functions and requirements may be
assigned by supervisors as deemed appropriate. Requirements, skills
and abilities included have been determined to illustrate the
minimal standards required to successfully perform the position.
*The ability to perform these tasks is required for the position,
however, in-store/office events/gatherings, community events, and
certain errands outside of the store and office are on hold until
further notice due to the COVID-19 pandemic. **Limited Sunday hours
may be required during certain times of the year (i.e., the holiday
season) at the Company's discretion. ***Store hours, schedules,
and/or the minimum number of hours required for this position may
be subject to change at the sole discretion of the Company. Speak
with your recruiter for the most up-to-date hourly requirements due
to the COVID-19 pandemic. All TMX Finance-- Family of Companies Are
Equal Opportunity Employers.
Keywords: TMX Finance Family of Companies, Flagstaff , Store Manager, Executive , Flagstaff, Arizona
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