Guest Service Agent
Company: Drury Hotels
Posted on: May 4, 2021
Rise. Shine. Work Happy. SO MUCH MORE Property Location:300
South Milton Road - Flagstaff, Arizona 86001 Starting at $15.75
hourly. BASIC FUNCTION:Provides exceptional service to all guests
and potential guests by assisting them in a friendly, efficient,
courteous and professional manner. Performs all Front Desk related
functions including but not limited to checking guests in and out,
promoting company programs, maintaining guest records, cash
handling, monitoring guest satisfaction, problem resolution, etc.
May also assist with set up breakfast and kickback which may
include food preparation, set up, service and or cleaning after
service. May be asked to perform duties of a Hot Breakfast Host /
Hostess or Bartender when needed. Maintains a high standard of
integrity, service and hospitality at all times to promote the
Drury culture with customers and co-workers. GENERAL KNOWLEDGE,
SKILL AND ABILITY:Requires ability to take written and verbal
direction in English and speak English clearly. Requires the
ability to relate to the public in a warm, friendly manner.
Requires the ability to pay attention to detail and handle multiple
tasks simultaneously. Requires thorough knowledge of Drury Hotel's
policies and procedures. Requires the ability to handle money, make
change, and utilize office machines in normal day to day
activities. Must be willing to and have the ability to work alone
as scheduled. You belong at Drury Hotels.Learn about and apply to
join our family of employees.
Keywords: Drury Hotels, Flagstaff , Guest Service Agent, Hospitality & Tourism , Flagstaff, Arizona
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