Front Desk Specialist - $17/hr
Company: Vacasa, LLC
Location: Flagstaff
Posted on: May 28, 2023
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Job Description:
**Front Desk Specialist - $17/hr**at Vacasa Flagstaff, AZ **Why
Vacasa**We started with just one home and an idea: to bring
homeowners and renters together with smart technology and caring
local teams. Today, were the largest full-service vacation rental
company in North America thanks to the people who give us their
best every day. Youll fit right in here if youre curious,
entrepreneurial, and thrive in a rapid-growth environment. **Why
Operations at Vacasa**We live by a simple motto: happy team, happy
owners, happy guests. Our local people are what set Vacasa apart.
Were hospitality professionals dedicated to the communities we work
with. Were the behind-the-scenes problem-solvers who create
worry-free experiences for our owners and guests. **What were
looking for**Vacasa is seeking a hard-working, energetic employee w
ho is passionate about delivering on the promise of excellence in
customer service. By providing personalized attention to our guests
and owners, in Flagstaff, AZ you will help us maintain our quickly
growing portfolio of vacation homes. **What youll do*** Act as the
first point of contact for our guests, vendors, and, occasionally,
our owners within a local management office * Be responsible for
taking incoming phone calls, occasional outbound calls, and
responding to emails or chats on a daily basis from guests who have
questions or concerns about a reservation, statement or other
concern * Assist with the creation and delegation of maintenance
and housekeeping tickets (If applicable) * Verify unit availability
to assist with scheduling vendor or realtor visits * Meet and
maintain Vacasa standards and metrics such as guest satisfaction,
accuracy, efficiency, and inquiry conversion to reservations *
Build and maintain business relationships and open lines of
communication with other internal support teams **The skills youll
need*** Technical computer skills required on all forms of hardware
- laptops, tablets and mobile devices * Professional in all forms
of communications such as email, phone calls, video calls and texts
* Ability to work well under pressure in an agile, fast-paced
environment * Excellent time management skills with the ability to
change activity frequently and cope with interruptions * Highly
responsive and reliable * Strong attention to detail * Prior
housekeeping experience a plus * Adhere to all company policies and
procedures **Work environment and physical demands*** Availability
to work Sunday through Saturday, early mornings and evenings as
needed * Ability to use hands to finger, handle or feel, and reach
with hands and arms * Ability to stand, sit, and walk for an
extended period of time + Reach overhead and below the waist +
Regularly push, pull, and lift up to 25 pounds + Occasionally lift
or move up to 50 pounds + Bend, stoop, squat, kneel, and twist *
The physical demands described here are an example of those that
must be met by an employee to successfully perform the essential
functions of this job. **Compensation:*** $17/hour **What youll
get*** Health/dental/vision insurance100% coverage option *
Employer Sponsored & Voluntary Supplemental Benefits * 401K
retirement savings plan with immediate 100% company match on the
first 6% you contribute * Health & Dependent Care Flexible Spending
Accounts * Flexible vacation time * Paid sick days and holidays *
Paid parental leave after one year of tenure * Employee Assistance
Program * Career advancement opportunities * Employee discounts and
* All the equipment youll need to be successful * Great colleagues
and culture * Please visit our to review our full benefits
offerings*Vacasa is an equal opportunity employer committed to
fostering a diverse and inclusive workplace. We do not discriminate
against applicants based upon race, color, religion, sex (including
pregnancy, gender identity, and sexual orientation), national
origin, age, disability, genetic information, or other classes
protected by applicable law.* *Vacasa is committed to maintaining a
safe and productive work environment. Possession, use, or being
under the influence of alcohol or illegal drugs in the workplace is
prohibited.* *Some positions may require that you drive a personal
vehicle and/or company vehicle for work purposes. Employees who are
required to drive a personal vehicle must have reliable
transportation, a valid drivers license, and be at least 18 years
of age. Employees who are required to drive a company vehicle must
have a valid drivers license, be at least 21 years of age, and have
been a licensed driver for no less than 3 years.* *An offer of
employment for this role will be contingent upon the successful
completion of a background check.* APPLICANT STATEMENT: I certify
that my answers are true and complete to the best of my knowledge.
I give my permission for Vacasa LLC and its subsidiaries to contact
and obtain a reference from the individuals and businesses I have
listed in the REFERENCES section of this application. If this
application leads to employment, I understand that false or
misleading information in my application or interview may result in
my release from employment for cause. I agree to the terms and
conditions as stated above. * **Voluntary Self-Identification**For
government reporting purposes, we ask candidates to respond to the
below self-identification survey. Completion of the form is
entirely **voluntary**. Whatever your decision, it will not be
considered in the hiring process or thereafter. Any information
that you do provide will be recorded and maintained in a
confidential file. As set forth in Vacasas Equal Employment
Opportunity policy, we do not discriminate on the basis of any
protected group status under any applicable law. Gender Please
identify your race If you believe you belong to any of the
categories of protected veterans listed below, please indicate by
making the appropriate selection. As a government contractor
subject to the Vietnam Era Veterans Readjustment Assistance Act
(VEVRAA), we request this information in order to measure the
effectiveness of the outreach and positive recruitment efforts we
undertake pursuant to VEVRAA. Classification of protected
categories is as follows: A "disabled veteran" is one of the
following: a veteran of the U.S. military, ground, naval or air
service who is entitled to compensation (or who but for the receipt
of military retired pay would be entitled to compensation) under
laws administered by the Secretary of Veterans Affairs; or a person
who was discharged or released from active duty because of a
service-connected disability. A "recently separated veteran" means
any veteran during the three-year period beginning on the date of
such veteran's discharge or release from active duty in the U.S.
military, ground, naval, or air service. An "active duty wartime or
campaign badge veteran" means a veteran who served on active duty
in the U.S. military, ground, naval or air service during a war, or
in a campaign or expedition for which a campaign badge has been
authorized under the laws administered by the Department of
Defense. An "Armed forces service medal veteran" means a veteran
who, while serving on active duty in the U.S. military, ground,
naval or air service, participated in a United States military
operation for which an Armed Forces service medal was awarded
pursuant to Executive Order 12985. Veteran Status Form CC-305OMB
Control Number 1250-0005Expires 05/31/2023 **Voluntary
Self-Identification of Disability**We are a federal contractor or
subcontractor required by law to provide equal employment
opportunity to qualified people with disabilities. We are also
required to measure our progress toward having at least 7% of our
workforce be individuals with disabilities. To do this, we must ask
applicants and employees if they have
Keywords: Vacasa, LLC, Flagstaff , Front Desk Specialist - $17/hr, Human Resources , Flagstaff, Arizona
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