Certified T-Mobile Advisor

Company: Best Buy
Location: Flagstaff
Posted on: August 2, 2022

Job Description:

The Best Buy Certified T-Mobile Advisor creates a world-class shopping experience for our customers while inspiring them to see what's possible with technology. They build quality relationships with customers to provide them with relevant and memorable product demonstrations. This role provides full service and solutions support to customers in the areas of vendor experience. Our Certified Advisors are responsible for delivering profitability by achieving revenue, margin, solution and operational targets. They are highly skilled within a given area and work closely with other employees to demonstrate, promote, and sell products and services.

At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We are one of the best companies for our customers and employees because we fully embrace people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring that our workforce is reflective of the communities we serve.

We are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.

Key Responsibilities Drives a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs. Processes sales transactions including online and in-person orders. Achieves team and individual goals while enabling an excellent customer shopping experience. Applies a high level of product knowledge and expertise through ongoing learning and certifications. Embraces our learning culture to continuously improve existing skills while acquiring new ones in support of our customer obsession and advancing their contribution. Engages with customers for consultations whether it be in-store, over the phone, or chat options online. Generates future opportunities by discovering the deeper needs of our customers to build lasting relationships. Maintains assigned department's merchandising and readiness to serve customers. Provides feedback on products and customer engagement with vendor partners, representatives, and market teams. Coaches and trains coworkers on new vendor technology and services. Basic Qualifications Ability to work successfully as part of a team Preferred Qualifications Prior experience serving as a specialist in premium, luxury, or complex technology solutions 1 year of experience working with consumer electronics 872076BRAdditional Job Information Join our team!

While you're busy delivering on our belief of making technology work for our customers, we're working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential.

Ready? Let's do this!

If you are ready to make a difference in the lives of our customers and employees, click on the apply button below. The application will take about 15 minutes to complete and if you meet the requirements, you can expect to hear from us within 24-72 hours.

Not ready to apply? Connect with us on LinkedIn , Facebook , or Twitter . Best Buy Company and its Family of Brands
Best Buy is the world's largest multi-channel consumer electronics retailer with stores in the United States, Canada, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun - whether online, via mobile device or in our stores.

Keywords: Best Buy, Flagstaff , Certified T-Mobile Advisor, IT / Software / Systems , Flagstaff, Arizona