Coordinator, Senior - Residential Life Student Assistance/Student Conduct
Company: Inside Higher Ed
Posted on: February 19, 2021
Job Title: Coordinator, Senior - Residential Life Student
Assistance/Student Conduct Location: Housing Operations
Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 605206
Workplace CultureNAU is a community devoted to student success and
sustained by an unshakable commitment to our shared mission,
vision, and values. We-faculty, staff, and administrators-thrive by
combining our efforts and working side by side to further NAU's
culture of excellence.Special InformationThe Coordinator for
Residential Life Student Assistance/Student Conduct application
process requires a letter of interest, current resume, and the
contact information for three professional references uploaded with
the completed online NAU Application for Employment. Residential
Life is especially interested in candidates who can contribute to
the diversity and inclusion efforts of the department. Applicants
are encouraged to include in their cover letter information about
how they will further this goal through their role as
Coordinator.The Coordinator is a full-time, live off, Service
Professional role. This position is exempt; 40 hours per week with
the potential for occasional weekend and evening commitments. After
hours, on-call responsibilities are a requirement.Immigration
Suppt/SponsorshipNAU will not provide any U.S. immigration support
or sponsorship for this position.Job DescriptionThe Coordinator(s)
for Residential Student Assistance/Student Conduct assists with the
coordination of the student care and conduct program within
Residential Life. This includes processing and adjudicating student
care/conduct cases for residential students. The Coordinator plays
a critical supporting role in encouraging student development,
addressing community issues, intervening in negative behaviors,
assisting students with issues of care, and collaborating to ensure
community standards are upheld for a residential campus of over
8,000 students with specific responsibilty for half of our
residential units, working in tandem with a second Coordinator for
Residential Student Assistance/Student Conduct.The Coordinator(s)
will work with the Director for Residential Life to support the
development of Residential Life hearing officers (16) and monitor
conduct program operations. This includes assisting with the
training and development of staff to serve as University hearing
officers and educating staff on policies and procedures related to
the Standards of Residence and Student Code of Conduct.The
Coordinator(s) reports to the Director for Residential Life and
serves on a team with a full-time administrative support person,
student employees, and the Assistant Directors of Hall Staffing and
Programs (4). The Coordinator will also consult with the Senior
Associate Dean of Students in order to assure compliance with care
and concern practices of the Office of the Dean of Students.General
- Reports to the Director of Residential Life.
- Addresses the needs of students who have problems in areas such
as conduct, academics, health related, psychological, economic,
family relationship and social adjustments though a variety of
referrals and follow up services.
- Assists in supporting a student conduct system within
Residential Life in consultation with the Office of the Dean of
Students which includes training of conduct officers, database
management of Maxient/conduct/care cases, and management of cases
within Residential Life.
- Responsibilities will include non-clinical case management, and
collaboration and consultation with Office of the Dean of Students,
health care providers, parents, and colleagues across campus and
the community.Specific Responsibilities - Conduct and Care:
- Work with the Residential Life staff to coordinate effective
policies, practices and training relating to student conduct and
care while collaborating with the Office of the Dean of
- Oversee case management for the Residential Life conduct
program: conduct daily reviews of incident reports, adjudicates or
assigns cases for adjudication, and ensures all cases are resolved
within a designated time frame.
- Determine appropriate charges and alleged policy violations for
all cases proceeding through Residential Life the conduct
- Investigate and adjudicate violations of the Standards of
Residence and the Student Code of Conduct; assign educational
sanctions; make appropriate referrals as necessary.
- Implement and track sanctions.
- Consult with Residential Life hearing officers.
- Collecting, evaluating and recording all facts pertaining to
- Formulating action plans in order to minimize and/or resolve
- Contacting and collaborating with other University departments
to expedite resolution of problems.
- Contacting parents, when necessary, to mobilize parental
support for the students' needs.
- Providing referrals to support services within the University
as well as community agencies.
- Follow up with prior cases to ensure compliance with
- Maintaining factual case records and preparing necessary
- Facilitating communication between parents and the University
to address/resolve student issues.
- Assisting students with social services needs including, but
not limited to, referral to community resources, coordinating
support and crisis intervention.
- Providing consultation at Student Health Center and Counseling
- Providing information about medical or mental health resources
for students with financial and/or transportation barriers.
- Providing support and guidance to University troubleshooters in
matters pertaining to case management maintenance and access to
records, when appropriate.
- Assure compliance of Residential Life conduct officers with
guidelines established by the Office of the Dean of Students.
- Work directly with the Senior Associate Dean of Students in the
training and education of Residential Life staff.
- Submit Maxient database recommendations for use to the Director
of Residential Life and/or the Senior Associate Dean of
students.Committee Work and Professional Involvement
- Maintain effective collaborations with NAU PD, Counseling
Services, Equity and Access, Disability Resources, and the Office
of the Dean of Students.
- Serve on University Committees such as the Alcohol, Tobacco,
and Other Drug Task Force, Mental Health Task Force, and/or others
as related to the role and departmental need.
- Serve as a member of the NAU Student Behavorial Intervention
Team, attend weekly SBIT meetings.
- Participate in continuing education regarding recent
legislation and case law related to Title IX, Clery Act, Campus
SaVE Act, Violence Against Women Act, FERPA, etc.; be trained in
University resources and procedures.
- Participate in weekly Housing and Residence Life Hall
Leadership Meetings as well as weekly Student Rights and
- Maintain membership in the Association for Student Conduct
Administration (ASCA); participate in professional development
opportunities to gain knowledge of current trends and best
- Coordinate and assist with other programs and responsibilities
as designated.Minimum Qualifications
- Demonstrated work experience in a related field.
- Bachelor's degree.
- Excellent written and verbal skills.
- Knowledge of administrative procedures needed to coordinate
various activities and programs.Preferred Qualifications
- Master's degree in Higher Education, Counseling, or related
- Experience and knowledge in working with students within a
- Ability to work as part of the team and at the same time
perform at high levels independently.
- Familiarity and work-related experience within a university
- Experience in developing, implementing and coordinating various
types of programs.
- Demonstrated experience working with diverse populations.
- Proficiency in using the Maxient database system for student
conduct/care tracking.Knowledge, Skills, & Abilities
- Knowledge of student development theory and application.
- Excellent verbal/written communication and presentation
- Ability to work with people from a variety of culturally
- Skills in development, implementation, and execution of
- Collaborates effectively with and between departmental
units.Background InformationThis position has been identified as a
safety/security sensitive position. Therefore, per AZ Revised
Statute, Northern Arizona University requires satisfactory results
for the following: a criminal background investigation, employment
history investigation, degree verification (in some cases) and
fingerprinting.If you are applying for a job that requires a CDL,
you will be required to register with the Federal Motor Carrier
Safety Administration Drug & Alcohol Clearinghouse and adhere to
the clearinghouse requirements.Additionally, as an employer in the
state of Arizona, NAU is required to participate in the federal
E-Verify program that assists employers with verifying new
employees' right to work in the United States.Finally, each year
Northern Arizona University releases an . The report is a result of
a federal law known as the Clery Act. The report includes Clery
reportable crime statistics for the three most recent completed
calendar years and discloses procedures, practices and programs NAU
uses to keep students and employees safe including how to report
crimes or other emergencies occurring on campus. In addition, the
is combined with the Annual Security Report for the NAU Flagstaff
Mountain Campus and NAU-Fort Defiance as these campuses have
on-campus student housing. This report discloses fire safety
policies and procedures related to on-campus student housing and
statistics for fires that occurred in those facilities. If you
would like a free paper copy of the report, please contact the
NAUPD Records Department at (928) 523-8884 or by visiting the
department at 525 E. Pine Knoll Drive in Flagstaff.SalaryThe
budgeted salary amount is $47,634 - $59,542.Commensurate with
experience.**The starting salary will be determined by the
qualifications of the selected applicant balanced with departmental
budget availability, internal salary equity considerations, and
available market information.FLSA StatusThis position is exempt
from the overtime provisions of the Fair Labor Standards Act (FLSA)
and therefore will not earn overtime or compensatory time for
additional time worked.BenefitsThis is a Classified Staff (CLS)
position. NAU offers an excellent benefit package including
generous health, dental and vision insurance; participation in the
Arizona State Retirement System; paid vacation and 10 holidays per
year; and tuition reduction for employees and qualified dependents.
More information on benefits at NAU is available on the .
Classified Staff employees are in a probationary status for their
first six months at NAU.NAU is a tobacco and smoke-free
campus.Employees offered a position will be eligible for state
health plans (including NAU's BCBS Plan). New employees are on the
first day of the pay period following their enrollment, after their
employment date. Employees will have 31 days from their start date
to enroll in benefits. Additionally, new employees will begin
participating in the Arizona State Retirement System, and the
long-term disability coverage that accompanies it, on the first of
the pay period following 6 months after the new employee's start
date. Learning and DevelopmentYour career at Northern Arizona
University includes the opportunity for professional development.
includes courses to be completed within the first 30 days. If your
position includes the supervision of a benefit-eligible employee,
we offer the NAU Supervisors Academy for you to complete within
your first 2 years. Application DeadlineOpen until further
notice.How to ApplyTo apply for this position, please click on the
"Apply" button on this page. You must submit your application by
clicking on the "Submit" button by midnight of the application
deadline. If you need assistance completing your application there
are instructions available on the or in person in the Human
Resources Department located in Building 91 on the NAU Campus - on
the corner of Beaver and DuPont Streets. If you are an individual
with a disability and need reasonable accommodation to participate
in the hiring process please contact the Office of Equity and
Access at: 928-523-3312/TDD - 928-523-1006 or PO Box 4083,
Flagstaff AZ 86011.Equal Employment OpportunityNorthern Arizona
University is a committed Equal Opportunity/Affirmative Action
Institution. Women, minorities, veterans and individuals with
disabilities are encouraged to apply. NAU is responsive to the
needs of dual career couples.NAU is an Employer of National
Service. AmeriCorps, Peace Corps, and other National Service alumni
are encouraged to apply.
Keywords: Inside Higher Ed, Flagstaff , Coordinator, Senior - Residential Life Student Assistance/Student Conduct, Other , Flagstaff, Arizona
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