Head of Content, Discovery & Delivery Services
Company: Northern Arizona University
Posted on: March 30, 2021
Head of Content, Discovery & Delivery Services Job ID 605217
Location Cline Library Full/Part Time Full-Time Favorite Job
Regular/Temporary Regular Workplace Culture NAU is a community
devoted to student success and sustained by an unshakable
commitment to our shared mission, vision, and values. We-faculty,
staff, and administrators-thrive by combining our efforts and
working side by side to further NAU's culture of excellence.
Special Information This is a twelve-month continuing status
(equivalent to tenure) or continuing status eligible (equivalent to
tenure track) academic professional position at the Associate
Librarian or Librarian rank. Appointed rank commensurate with
experience and qualifications. Retention and promotion are earned
through achievement of a record of excellence in position
effectiveness, scholarship, and service. Candidates from
underrepresented backgrounds and candidates who have had experience
working with students from underserved populations are encouraged
to apply. This position is available immediately and will remain
open until filled. First review of applications will occur--on
March 1, 2021. Job Description Northern Arizona University's Cline
Library seeks an experienced librarian to bring leadership,
expertise, and vision to its Content, Discovery and Delivery
Services (CDDS) unit, from oversight of daily operations to
planning for the future. CDDS provides core and high-profile
library resources and services including: cataloging and metadata;
collections management; document delivery; electronic resources;
electronic reserves (including related course content and
affordability initiatives); and the OpenKnowledge@NAU institutional
repository. The unit head is responsible for overseeing and
maximizing the library's use of Ex Libris Alma and Primo and for
providing data- and assessment-informed stewardship of the
library's acquisitions budget and its collections. The successful
candidate will actively collaborate with colleagues across areas of
expertise and department lines,--the NAU community, consortia
partners, donors, funding agencies, and others to ensure that the
resources and services CDDS provides are responsive to the needs of
a diverse user community in Flagstaff and at a distance, align with
the strategic directions of the library and the university, and
promote excellence in the user experience. They will be expected to
forge effective partnerships that help the unit and library
increase awareness of resources and services and address challenges
in a changing information environment. This position is responsible
for enhancing and supporting the job performance, professional
growth, and career progression of the unit's talent. This person
reports to the Dean and University Librarian and serves on the
Library Leadership Council. Minimum Qualifications
- ALA-accredited graduate degree from a library and information
science program or an advanced degree in a related field.
- Three or more years of post-degree experience in content,
discovery, and delivery services as related to the position
- Two or more years of successful supervisory experience
including goal setting, performance management and formal
evaluation. To be considered for rank of Associate Librarian First
three minimum qualifications listed above, plus:
- Six years or more of effective, successful experience as a
librarian in an academic library or similar setting.
- A sustained record of scholarly and/or creative activities and
service commensurate with appointment at the level of Associate
Librarian.-- To be considered for rank of Librarian First three
minimum qualifications listed above, plus:
- Twelve years or more of effective, successful experience as a
librarian in an academic library or similar setting.
- A sustained record of scholarly and/or creative activities and
service commensurate with appointment at the level of Librarian.
- Extensive knowledge of academic library technical services,
from best practices to current trends.
- Significant experience in collection development and management
of scholarly information resources.
- Significant experience with library systems and functionalities
including Ex Libris Alma and Primo.
- Experience with content management systems, digitization, and
- Experience successfully allocating resources and managing
- Evidence of a strong commitment to diversity, equity, and
- Strong interpersonal and public communication skills. Ability
to serve as a library spokesperson and advocate.
- Ability to facilitate effective, diplomatic communication among
diverse stakeholders in person and remotely.
- Evidence of working creatively, collaboratively, and
effectively in a leadership role that promotes teamwork, diversity,
equity, and inclusion.
- Record of successful leadership in progressively responsible
positions managing full-time staff, including hiring, evaluating,
coaching, and skill development at the individual and unit
- Experience managing, interpreting, and communicating
quantitative and qualitative data for decision-making, continuous
improvement, and annual reporting.
- Experience planning, implementing, managing, evaluating, and
improving the daily and ongoing operations of a program or
- Ability to lead innovation in a rapidly-changing environment
while aligning resources with organizational priorities.
- Ability to set priorities, exercise flexibility in meeting
objectives, and manage multiple projects and assignments.
- Knowledge of copyright, intellectual property, licensing, and
scholarly communication issues.
- Knowledge of current trends and issues in academic libraries,
higher education, scholarly communications, and relevant areas of
interest. General Information Responsibilities include:
- Lead all facets of department life from daily operations to
strategic planning including project management, goal and objective
setting, unit policy development, and monitoring trends in
acquisitions, electronic resources, and scholarly
- Use evidence-based decision-making and change management
principles both independently and in collaboration with others to
evaluate, improve, expand, or discontinue resources and services in
order to align budgeting and spending with library and university
- Collaborate with Cline Library colleagues, the NAU community,
Arizona public university and community college partners, and other
library and cultural organizations to define issues, solve
problems, improve outcomes, and pursue collaborative
- Collaborate with colleagues across the library to ensure that
collections and departmental services meet user needs and provide
an excellent user experience.
- Identify and establish data measures, methods, and reporting
that allow the unit to inform stakeholders of the value of
resources and services it provides and ensure systems and services
are future focused. Communicate unit information to internal and
- Actively participate on the Library Leadership Council,
participating in assessment, strategic and financial planning,
policy development, and library-wide decision-making.
- Foster a work environment in which innovation, communication,
and teamwork are valued. Set clear goals, achievable objectives,
and clear performance measures for staff, and coach staff
positively to encourage professional growth. Relate staff
development to library and university priorities.
- Support the continued development of the library's research
support services, including the OpenKnowledge@NAU institutional
repository, data management services, and open educational
- Collaboratively develop and provide shared leadership for a
cross-departmental digital production and initiatives unit with
staff from Special Collections and Archives (SCA) and CDDS.
- Represent the Library on University committees and advocate for
library initiatives as they relate to broader campus
- Continue to engage in librarianship and to develop a record of
high-quality scholarship and appropriate professional service.
Northern Arizona University requires satisfactory results for the
following: a criminal background investigation, an employment
history verification and a degree verification (in some cases)
prior to employment. You may also be required to complete a
fingerprint background check. Additionally, as an employer in the
state of Arizona, NAU is required to participate in the federal
E-Verify program that assists employers with verifying new
employees' right to work in the United States. Finally, each year
Northern Arizona University releases an Annual Security Report .
The report is a result of a federal law known as the Clery Act. The
report includes Clery reportable crime statistics for the three
most recent completed calendar years and discloses procedures,
practices and programs NAU uses to keep students and employees safe
including how to report crimes or other emergencies occurring on
campus. In addition, the Fire Safety Report is combined with the
Annual Security Report for the NAU Flagstaff Mountain Campus and
NAU-Fort Defiance as these campuses have on-campus student housing.
This report discloses fire safety policies and procedures related
to on-campus student housing and statistics for fires that occurred
in those facilities.-- If you would like a free paper copy of the
report, please contact the NAUPD Records Department at (928)
523-8884 or by visiting the department at 525 E. Pine Knoll Drive
in Flagstaff. Associate Librarian: $81,000 - $87,000 Librarian:
$88,000 - $94,000 This is an Academic Professional (APF) position.
NAU offers an excellent benefit package including generous health,
dental and vision insurance; participation in the Arizona State
Retirement System or the Optional Retirement Program; 22 days of
vacation and 10 holidays per year; and tuition reduction for
employees and qualified dependents. More information on benefits at
NAU is available at the NAU HR benefits page . NAU is a tobacco and
smoke-free campus. Employees offered a position will be eligible
for state health plans (including NAU's BCBS Plan). New employees
are eligible for benefits on the first day of the pay period
following their enrollment, after their employment date. Employees
will have 31 days from their start date to enroll in benefits. If a
new employee chooses the ASRS retirement option, participation in
the Arizona State Retirement System, and the long-term disability
coverage that accompanies it, will begin on the first of the pay
period following 6 months after the new employee's start date. New
employees who choose to participate in the Optional Retirement Plan
(ORP), which is an alternative to the ASRS plan for faculty and
other appointed staff, will begin to participate on the first day
of employment. Additionally, the long-term disability plan that
accompanies the ORP will begin on the first day of employment. More
information is available at the NAU HR benefits page .-- Submission
Deadline This--vacancy will be open until filled or closed. Review
of applications will begin on March 1, 2021. How to Apply To apply
for this position, please click on the "Apply" button at the end of
the job description--if viewing this position through the NAU HR
website. Otherwise, to view the original post and to apply, proceed
to nau.jobs , follow the 'Faculty and Administrator Openings' link,
locate vacancy 605217, and then "Apply" at the bottom of the page.
Application must include: (1) a cover letter highlighting your
particular qualifications for this position; (2) a curriculum
vitae; and (3)--names and contact information for three references.
Save all items as PDF and/or Word documents.
If you need assistance completing your application there are
instructions available on the HR website or in person in the Human
Resources Department located in Building 91 on the NAU Campus - on
the corner of Beaver and DuPont Streets.
If you are an individual with a disability and need reasonable
accommodation to participate in the hiring process please contact
the--Office of Equity and Access--at: 928-523-3312/TDD -
928-523-1006 or PO Box 4083, Flagstaff AZ 86011. FLSA Status This
position is exempt from the overtime provisions of the Fair Labor
Standards Act (FLSA) and therefore will not earn overtime or
compensatory time for additional time worked. Northern Arizona
University is a committed Equal Opportunity/Affirmative Action
Institution. Women, minorities, veterans and individuals with
disabilities are encouraged to apply. NAU is responsive to the
needs of dual career couples. NAU is an Employer of National
Service. AmeriCorps, Peace Corps, and other National Service alumni
are encouraged to apply. Default Local Node:
Keywords: Northern Arizona University, Flagstaff , Head of Content, Discovery & Delivery Services, Other , Flagstaff, Arizona
Didn't find what you're looking for? Search again!