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Service Advisor

Company: Flagstaff Auto Repair Inc
Location: Flagstaff
Posted on: March 31, 2021

Job Description:

Flagstaff Auto Repair Inc, Flagstaff AZ JOIN OUR TEAM! Are you finding yourself off on your yearly goals??? Do you want the next year to be different??? Join our team and see how we can help each other to achieve our individual goals year after year!! We are looking to hire a service advisor. Candidate must be honest, outgoing, career oriented, and ready to deliver outstanding customer service!! Retail/Sales experience a plus. 5 day work week, benefits, base pay plus commission! The Service Advisor's primary responsibility is to work with the customers as they enter the shop on identification and resolution of their automobile repair needs. Responsibilities Greet customers and assist them with any inquiries they may have, either by phone or in person. Perform vehicle documentation of customer concerns to enable the technician to properly diagnose and service the vehicle. Consult with customer on applicable service specials. Prioritize required services, and be prepared to provide options upon request. Document declines for services and ask for follow-up on future service considerations Keep customer informed on completion times, service expenses, and possible changes. Service advisor stays involved with delivery of vehicle to customer upon completion to assure all customer concerns can be addressed. Provide concierge support for all owner inquiries, whether phone or in person. Spend quality time building relationship with the customer. Know the product well enough to answer characteristic and operational questions regarding the customer's vehicle. Source Part & Price Shop Parts . Perks of the Job: Pay for performance culture-You can increase your personal wealth when you succeed in the shop! Medical Closed major holidays 5 day work week Closed on Saturday & Sunday Core Competencies Integrity and Respect Initiative Customer Service Attention to detail Everything Else You Need To Know: Our repair facility operates with a strong focus on integrity and doing the right thing for the customer. Our philosophy is that we will never perform work on a vehicle that the customer doesn't need. Base pay plus commission. There is no cap on commission and it's possible to earn a lot more. This is a professional company and we work with strong ethics Job Type: Full-time Salary: $35,000.00 Plus Commissions /year Job Type: Full-time Pay: $15.00 per hour Employment Type: Full Time Years Experience: 1 - 3 years Salary: $15 - $20 Hourly Bonus/Commission: Yes

Keywords: Flagstaff Auto Repair Inc, Flagstaff , Service Advisor, Other , Flagstaff, Arizona

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