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Patient Care Technician Unit Secretary Progressive Care

Company: Northern Arizona Healthcare
Location: Flagstaff
Posted on: June 12, 2021

Job Description:


The PCT/Unit Secretary, under the supervision of the charge nurse, clinical manager, and/or director is responsible for assisting in patient care, documentation and supply management. They will also work to keep the unit supplied, clean, and organized. Additionally, the PCT/Unit Secretary may functions in a secretarial role within the department. S/he answers the telephone, and answers any questions the patient or their support system may have within their capabilities. S/he follows all policies and procedures of Northern Arizona Healthcare. They will perform or assist with procedures that fall within the scope of practice of a PCT in addition to Secretarial duties. The PCT/Unit Secretary may be caring for infants, children, adolescents, adults and geriatrics.


Patient Care

  • Maintains department cleanliness including following procedures for clean up after treatments.
  • Assists in transporting patients, equipment, and supplies.
  • Assists with transfer of patient with restrictions in weight bearing or impairment of motor status.
  • Assist patients with donning/doffing compression garments as needed.
  • Observe patient for skin integrity and report any problem areas to supervising clinicians.
  • Assist with dressing removal as assigned by supervising clinician.
  • Assisting patients with activities of daily living such as toileting as needed.
  • Assisting patients with mobility under the direction of supervising clinician including but not limited to therapeutic exercises.


  • Demonstrates understanding of the Unit's Standards of Care and Practice and Administrative Policies as well as being able to locate Policy and Procedures Manuals on the assigned units.
  • Focuses on personal development areas, engaging in professional/collegial interactions with peers and students.


  • Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
  • Demonstrates and utilizes the guidelines of care and practice via the nursing process and in accordance with Arizona State Board of Nursing Laws and Regulations being able to perform at a fully competent level.
  • Demonstrates accuracy of documentation of assessments, interventions and patient responses as evidenced by the appropriate documentation systems.
  • Follows guidelines for safety with regards to contact precautions and all policies/procedures dealing with blood borne pathogens.
  • Adheres to regulatory and organizational standards affecting patient care and safety as well as all hospital and departmental policies and procedures. Practices in a safe and cost effective manner.
  • Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
  • If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
  • Completes all company mandatory modules and required job-specific training in the specified time frame.


  • Answers, evaluates and prioritizes incoming administrative line telephone calls, communicates effectively with callers obtaining complete and accurate information to determine the need(s) of the caller.
  • Maintains unit documents (i.e. specialty beds, observation patients).
  • Maintains charts and copies charts as requested.
  • Assist charge nurse with clerical duties.



High School Diploma or GED- Required

Graduate of a Nursing Assistant Program- Required

Certification & Licensures

Current, unrestricted CNA license in the State of Arizona- Required

Basic Life Support (BLS)- Required

Keywords: Northern Arizona Healthcare, Flagstaff , Patient Care Technician Unit Secretary Progressive Care, Other , Flagstaff, Arizona

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