Associate Registrar, Schedule of Classes

Company: Northern Arizona University
Location: Flagstaff
Posted on: January 11, 2022

Job Description:

Job TitleAssociate Registrar, Schedule of ClassesJob ID605798LocationRegistrarFull/Part TimeFull-Time**Favorite Job**Regular/TemporaryRegular**Workplace Culture**NAU is a community devoted to student success and sustained by an unshakable commitment to our shared mission, vision, and values. We-faculty, staff, and administrators-thrive by combining our efforts and working side by side to further NAU's culture of excellence.**Special Information****This position is being reposted. If you have already applied, you do not need to reapply.**_To be considered, all candidates must include a current resume_ **_AND_** **_cover letter_** _addressing the candidate's interest in the position and how their skills, qualifications, and/or experiences could meet the requirements of this position._The Associate Registrar (Schedule of Classes) is a senior-level staff member of the Office of the Registrar and reports directly to the University Registrar. The person serves on the Registrar's Leadership Team and participates in strategic planning, expanded communications efforts, staffing decisions, and related functions. This position supports the continued development and advancement of NAU's Academic Scheduling functions. The person in this position serves as an essential member of the Academic Operations branch and works interactively, and in parallel, with the Vice Provost for Academic Operations (VPAO) area that manages Course Capacity and Academic Advising, as well as non-VPAO areas such as Facility Services and Information Technology Services and eLearning.This leadership position serves the entire University and student population and requires strong management and administrative skills. It also requires daily interactions with academic unit faculty, staff and administrators (Chairs/Directors and Associate Deans) to implement and oversee the Schedule of Classes - issues that have implications that ripple through all academic units and that require consensus building, guiding cultural change, knowledge of technical processes, business processes, policies, and personnel management - coupled with a driving mission for both data integrity/accuracy and removing roadblocks that deter students from achieving their academic goals.**Immigration Suppt/Sponsorship**NAU will not provide any U.S. immigration support or sponsorship for this position.**Job Description**Under the general supervision of the University Registrar, the Associate Registrar in this position serves as the leader of the complex processes comprising and orbiting the Centralized Academic Scheduling function (classes and classrooms), focusing on the continued development and advancement of centralized academic scheduling functions within the Office of the Registrar. Includes process flow, FERPA, operations, campus support, report management, documentation, and training.Management & Supervision - 45%+ Provides key leadership to the Class Scheduling team with regards to overall employee development, motivation, and team building. Works with staff to maximize potential and efficiencies.+ Supervises, hires, trains, evaluates, and promotes the professional development of a Class Scheduling team which is comprised a Class Scheduling Coordinator, Sr., four Class Scheduling Coordinator, Intermediates, and approximately seven part-time temporary and student employees.+ Promotes a proactive client-centered approach, regularly assigning special projects, encouraging frequent training, workshops, and classes to continue professional development.+ Responsible for ensuring all timesheets and leave requests are accurate and approved each pay cycle.Leadership, Process Oversight, Technical Knowledge & Communication - 25%+ The Associate Registrar (Schedule of Classes) serves as a daily manager of the complex processes that orbit the "Centralized Academic Scheduling" function (classes and classrooms).+ Manages PeopleSoft Student Administration System, CollegeNet Classroom Scheduling System and Coursedog Class Scheduling System resources as pertaining to and support of the functions listed above. Holds leadership role in the implementation of functions associated with PeopleSoft, CollegeNet end-user testing and Coursedog end-user testing, updates and fixes testing, system maintenance and enhancements.+ Responsible for continual maintenance of CollegeNet Classroom Scheduling System.+ Identifies reporting and data integrity needs - works with Business Analysts and Enterprise Reporting to create reports as necessary.+ Leads and coordinates special projects with other offices and/or departments focusing on the expansion of scheduling functionality and process efficiencies.+ Provides leadership in the revision to current options, seeking innovative solutions and enhancing the quality of overall customer service delivery.+ Reviews and modifies current business processes within the Office of the Registrar pertaining to centralized academic scheduling and general office procedures.+ Establishes and enforces scheduling requirements to ensure best practices are followed. Establish calendar of planning phase and building phase to include deadlines for schedule builds. Update "Summer Planning Packet".+ Conducts research as appropriate for projects and/or initiatives within the work unit (for example, may conduct surveys/studies relevant to organizational management; benchmarks with other institutions to research policies/procedures/strategies).+ Independently sends correspondence to academic units related to scheduling timelines, processes, data integrity clean up, planning of future builds, etc.+ Provides technical advice, problem-solving assistance, and answers to questions regarding departmental and program goals and policy interpretation. Assists with in-depth research of reported problems.Representation & Customer Service - 25%+ Provides assistance to the Registrar in planning and implementing the office's response to the various needs of the institution, acting for the Registrar where assigned and appropriate.+ Represents the Office of the Registrar on various campus committees and meetings with other areas. Develops, recommends and shepherds proactive, integrative enhancements to policies and procedures, strategies and communications involving these areas, such as Space Management, ITS Classroom Support, Planning and Design, VPAO BA team, Disability Resources/Affirmative Action, eLearning, Community Campus/Online, Statewide Scheduling, Enterprise Reporting, Academic Advising, Curriculum and Assessment, Financial Aid, Graduate College/Assessment Office, Conferencing and Events, and IRA-Institutional reporting.+ Responsible for providing a secure confidential environment for faculty and student classroom accommodations.+ Proactively builds and sustains relationships with the university community to promote and advance knowledge about the functions and services of the Registrar's Office team. Makes presentations to various communities of interest as requested.Other duties as assigned - 5%**Minimum Qualifications**+ Undergraduate bachelor's degree.+ 3-5 years of progressively responsible administrative experience.+ 2-4 years of management or supervisory experience.+ Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.**Preferred Qualifications**+ Master's degree in student personnel, education, business or related field.+ Experience in a higher education setting, preferably within academic affairs, registrar's office, or related student services area.+ Prior experience with enterprise-wide systems administration, Curriculum Management Schedule of Classes systems, and integrated technology.+ Experience in implementing a campus-wide centralized class and classroom scheduling system.+ Experience supporting both the functional and technical aspects of a class and classroom scheduling environment.+ Knowledge of PeopleSoft Campus Solutions software, products, tools, and Schedule of Classes functions.+ Knowledge of current records, registration and enrollment planning policies and trends as well as technological developments as they relate to an academic scheduling and or centralized scheduling.**Knowledge, Skills, & Abilities**+ Knowledge of and ability to interpret federal and state laws as they apply to student records.+ Knowledgeable and versatile professional with a tireless drive and ability for achieving positive results and credibility by successfully spanning boundaries and collaborating proactively with a broad array of stakeholders within the organization and the university community.+ Knowledge of complex technological applications and experience with integrated computerized student information systems and technological change.+ Excellent communication skills (both written and oral) and a thoughtful, respectful, and persuasive personal style.+ Excellent listening and interpersonal skills in the areas of problem-solving, conflict resolution, group planning, diplomacy, and decision-making processes.+ Demonstrated analytical skills needed to define problems and objectives as related to office operations and computer systems.+ Demonstrated organizational skills and abilities in managing multiple tasks and timelines, working under pressure in a fast-paced environment, and commitment to student-oriented service+ Demonstrated ability to relate positively to, and deliver the services and information needed by, students, faculty, administrative officials, and staff from diverse cultural and educational backgrounds.+ Ability to handle confidential and sensitive material judiciously and to relay negative information in a constructive manner.+ Demonstrated core values of excellence in education, student success, diversity, integrity, and civility.+ Ability to make critical decisions in the absence of the Registrar.+ Ability to work as a collaborative and civil team member who can think quickly on her/his feet and provide excellent customer service under stressful situations.**COVID-19 Vaccination Requiremt**Under the recent executive order issued by President Biden requiring all employees of federal contractors to receive COVID-19 vaccinations, NAU expects all employees, including new hires, to be vaccinated unless they have an approved medical or religious accommodation. Proof of vaccination will be required by January 18, 2022. For questions about vaccines and medical or religious accommodations, please visit FAQs for Employee Vaccination Requirement (https://in.nau.edu/human-resources/faqs-for-employee-vaccination-requirement-2/) .**Background Information**This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting.If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.Finally, each year Northern Arizona University releases an Annual Security Report (https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/.) . The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report (https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/.) is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities.If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.**Salary**Salary range begins at $60,000. Annual salary commensurate with candidate's qualifications and related experience.**FLSA Status**This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.**Benefits**This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website (https://in.nau.edu/human-resources/eligibility-enrollment/) .NAU is a tobacco and smoke-free campus.Service Professionals are hired on a contract basis, renewable each 6 months according to terms of the Conditions of Professional Service (https://public.azregents.edu/Policy%20Manual/6-303%20Conditions%20of%20Service%20for%20Service%20Professionals.pdf) .Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits (https://in.nau.edu/human-resources/eligibility-enrollment/) on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of employment. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of employment.**Learning and Development**Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training (https://in.nau.edu/Human-Resources/Required/) includes courses to be completed within the first 30 days. If your position includes the supervision of a benefit-eligible employee, we offer the NAU Supervisors Academy for you to complete within your first 2 years.**Application Deadline**Applications received by **January 3, 2022 at 11:59 p.m** . will be given full consideration. Applications received after that date may be considered until the position is filled.**How to Apply**To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website (https://in.nau.edu/human-resources/) or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.If you are an individual with a disability and need reasonable accommodation to participate in the hiring process please contact the Office of Equity and Access at: 928-523-3312/TDD - 928-523-1006 or PO Box 4083, Flagstaff AZ 86011.**Equal Employment Opportunity**Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.EEO is the Law Poster and Supplements (https://in.nau.edu/Human-Resources/Posters-Required-by-Law/)NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.

Keywords: Northern Arizona University, Flagstaff , Associate Registrar, Schedule of Classes, Other , Flagstaff, Arizona