Outdoor Guest Service - Flagstaff KOA
Company: KEI Outdoors
Location: Flagstaff
Posted on: April 22, 2024
Job Description:
Description:The Flagstaff KOA is a beautiful mountain campground
set at 7000 feet among tall ponderosa pine trees at the base of the
San Francisco Peaks. We are looking for enthusiastic and outgoing
people to join our outdoor guest service team. Located off Route
66, The Flagstaff KOA is just an hour from the beautiful Red Rocks
of Sedona and Oak Creek Canyon, an hour and a half from the South
Rim of the Grand Canyon and a short 15 minute drive from Northern
Arizona University. We are open year-round offering camping in RVs,
Cabins, Deluxe Cabins, tents & Teepees. Our goal is to create a
great camping experience for our guests by offering excellent
customer service. If you enjoy meeting new people, working in a fun
yet challenging environment and helping families create memories to
last a lifetime we want to talk to you!WORKING HOURS
- Part Time/Seasonal
- 20-40 hours/week depending on the occupancy of the park
- Scheduled hours can be 7am-10pm
- Most hours will be scheduled in the afternoon-evening, on
weekends & holidays
- $17.40/hourRESPONSIBILITIES
- Ensures customers receive a high level of service consistent
with our customer service philosophy
- Help to ensure the safety of guest and campground property with
attentive observation and action
- Coordinate with Office staff for late guest arrivals
- Coordinate with office staff for problem resolution when
available
- Learn and operate Campground Management system
- Communicate with all staff and management using Microsoft
Teams
- Enforce campground policies and implement solutions consistent
with goals of park
- Proactive guest management to ensure positive environment for
all guests
- Welcome after hours guests and complete check in process
- Light custodial work to maintain high standard of cleanliness
in all facilities
- Daily cleaning and sanitizing of guest restrooms
- Clean and prepare accommodation units for guests including but
not limited to: linens, kitchen wares, BBQs, bathroom & living
room
- Filling LP gas tanks during office hours
- Complete various duties as assigned by manager which can
include but are not limited to: light janitorial duties, assisting
other departments in completion of tasks, overall support in daily
performance of the campground.Requirements:--- Good customer
service and communications skills--- Able to work with others and
work independently--- Licensed Driver-able to operate light
vehicles safely on and off property--- Professional Appearance and
attitude towards guests and fellow team members--- Communicate
professionally and patiently--- Be on your feet during shift and
able to lift at least 50 lbs.--- Ability to thrive in a fast-paced
environment--- General knowledge of maintenance and use of common
repair toolsPM21PI0b115c59a07a-31181-34130573
Keywords: KEI Outdoors, Flagstaff , Outdoor Guest Service - Flagstaff KOA, Other , Flagstaff, Arizona
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