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Patient Access Representative

Company: Northern Arizona Healthcare
Location: Flagstaff
Posted on: July 3, 2019

Job Description:

DE Jobs - Northern Arizona Healthcare Patient Access Representative in Flagstaff, Arizona, United States DE Jobs Skip to Main Content Mobile navigation menu - Post Jobs Search from over 2.3 Million Available Jobs, No Extra Steps, No Extra Forms, Just DirectEmployers job title, keywords city, state, country Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122). City and state must be separated by a comma followed by a space (e.g., Houston, TX) Distance within:Find Jobs What job title, keywords Where city, state, country Home View All Jobs (2,409,250) Job Information Northern Arizona Healthcare Patient Access Representative in Flagstaff, Arizona The Patient Access Representative is responsible for the verification and collection of patient demographic and insurance information by direct data entry to the electronic medical record during the scheduling/pre-admit or admission process prior to discharge. S/he conducts an interview with the patient or authorized representative to secure information specific to requested services; accurately documenting the discussion and other registration/scheduling activities in the encounter. Patient Registration and Scheduling: - Demonstrates ability to navigate web-based products or system applications required for registration or scheduling. - Accurate identification of patient for direct data entry of required clinical, demographic, and insurance information to the electronic medical record during registration or for appointment booking of assigned diagnostic procedures. - Provides general explanation of scheduled procedures and patient instructions that are necessary for conducting diagnostic medical services. - Ensures system documentation specific to the patient visit is entered and accurately reflects activities related to patient or provider contact, order documentation, insurance verification, financial education, and payment. - Provides explanation of legal forms and secures signature of patient/authorized party as required for services. - Demonstrates basic understanding of compliance standards required within a healthcare environment including EMTALA and HIPAA-Privacy Patient Confidentiality regulations. Insurance Verification: - Accurate identification and selection of insurance carrier in the patient medical record for specified dates of medical services. - Navigation of web-based products or system applications to initiate and document insurance eligibility, benefit details, and authorization requirements. - Performs required notifications to ensure insurance authorization for identified medical services, surgical procedures, and inpatient/observation stays are secured and documented. - Demonstrates basic knowledge of CPT and ICD10 diagnosis coding documentation as required for medical services. Financial Counseling: - Demonstrates basic knowledge of regulatory or Third Party Payer insurance requirements including Medicare, AHCCCS/Medicaid, Workers Comp and other commercial payers. - Educates the patient on insurance eligibility, coverage, and availability of medical financial assistance program(s). - Collects identified patient financial liabilities; performs secured payment entry and deposit/cash reconciliation steps. Revenue Cycle Support: - Performs PBX Switchboard functions as required for answering and routing of internal/external calls; paging codes and fire alarms; handles department call volumes as assigned to appropriately respond to requests from patients, providers, or other hospital departments. - Acts as a resource for clinical departments for registration/scheduled services related to data entry of patient account fields, provider order requirements, and questions regarding insurance coverage or financial assistance. Education: High School Diploma or GED- Required Medical Terminology Coursework- Preferred Experience: 1 year in a customer service role- Required Basic level of computer skills including keyboarding of 35 wpm- Required Proficiency in Microsoft Applications (Excel, Word, PowerPoint)- Preferred 2 years experience in a medical facility, health insurance, or related medical field- Preferred Call Required: within 30 mins. Physicial Requirements: Lifting/Carrying up to 10lbs. - constantly Sitting - constantly Standing - constantly Walking - constantly Reaching Overhead - occasionally Bending - occasionally Climbing/Kneeling/Crawling - occasionally Pushing/Pulling up to 25 pounds - occasionally Requisition ID: 2019-4996 Street: 1200 N, Beaver St. Call Required: Yes Experience: 1 year customer service experience Full Name: First Last: ALLISON GREGG Email Address: ************************** Shift: Days Telecommute: No Current Search Criteria - Northern Arizona Healthcare - Patient Access Representative - Flagstaff - Arizona - Clear All Other Sites Veterans Diversity Disability Apprenticeships 2018DIRECTEMPLOYERS ASSOCIATION, INC. - PRIVACY & TERMS - CONTACT facebook twitter linkedin rss DEjobs designed by: back to top

Keywords: Northern Arizona Healthcare, Flagstaff , Patient Access Representative, Other , Flagstaff, Arizona

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