Shop Technician
Company: RDO Equipment Co.
Location: Flagstaff
Posted on: August 7, 2022
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Job Description:
$5,000 Sign On Bonus for a Limited Time Only! Exclusive Offer
for Experienced Diesel Technicians Terms and Conditions Apply This
individual will be responsible for the effective repair of
machinery and components at high levels of quality. In addition,
this individual will assist in the processing of repair and
warranty work. They will advise and recommend changes and
improvements to the Service Manager.Specific Duties Include:Assign
jobs and work areas to Service Technicians according to their
skills and knowledge.Arrange for and participate in repair and
set-up of equipment.Proactively seek customer and employee
feedback, anticipate problems and respond promptly.Respond and
follow up to employee issues and concerns.Review all repair work
orders for accuracy and completeness concerning parts, materials
and labor, and approve the release of equipment for delivery to the
customer.Work with the Service Manager or supervisor in all aspects
of the service department in fulfilling the responsibilities of the
Service Manager (may fill the Service Manager's role in their
absence).Responsible for conducting and scheduling all in-house
Service Technician training.Assist in the appraisal of repair work
coming into the service department.Advise Service Manager of all
customer complaints.Maintain a clean and safe working environment
for all technicians.Meet with Service Manager on a regular basis to
review department performance profitability, efficiencies, and
personnel matters.Maintain technical and product knowledge on all
equipment sold within the dealership s area of
responsibility.Follow all safety rules and regulations while
performing work assignments and adhere to all policies and
procedures as specified in company manuals and as directed in the
employee handbook.Conduct self in the presence of customers and
community so as to present a professional image of RDO Equipment
Co.Proactively seek and participate in available company-sponsored
training, in an effort to develop and advance knowledge base and
skill set.Participate in all company/location driven communication
efforts, including open book meetings, huddles, department meetings
and other related efforts.Maintain a positive and professional
working relationship with peers, management, and support resources,
with a constant commitment to teamwork and exemplary customer
service.Perform all other duties as assigned by management in a
professional and efficient manner.Job Requirements:Excellent
mechanical skillsPrevious supervisory or management experience
preferredStrong organizational and leadership skillsExcellent oral
communication and written skillsStrong customer service
skillsStrong computer skillsAbility to assemble and perform
maintenance functions on equipmentGraduation from related diesel
technology program (preferred).Equal Opportunity Employer/Protected
Veterans/Individuals with DisabilitiesThe contractor will not
discharge or in any other manner discriminate against employees or
applicants because they have inquired about, discussed, or
disclosed their own pay or the pay of another employee or
applicant. However, employees who have access to the compensation
information of other employees or applicants as a part of their
essential job functions cannot disclose the pay of other employees
or applicants to individuals who do not otherwise have access to
compensation information, unless the disclosure is (a) in response
to a formal complaint or charge, (b) in furtherance of an
investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor s legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: RDO Equipment Co., Flagstaff , Shop Technician, Professions , Flagstaff, Arizona
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