Front Desk Representative - Therapy Services
Company: Flagstaff Bone and Joint
Location: Flagstaff
Posted on: March 19, 2023
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Job Description:
Description: About us Flagstaff Bone and Joint is a private,
physician-owned orthopedic and spine practice in the heart of
Flagstaff. We are customer-centric, collaborative, and fast-paced.
Our goal is to always respect patients' time and money while
fostering a culture of excellence. Our standards for quality are
held very high and our employees are our greatest asset! We hope
you consider joining our fun and ambitious team. Our work culture
includes: -- Fun, engaging team environment -- Modern and beautiful
office setting -- Growth and professional development opportunities
-- Regular social events -- On-the-job training -- High employee
satisfaction Responsibilities of this position include: Hours:
6:30am - 3pm, Monday-FridayHeavy phone volumes/answering
calls/checking messages/returning calls. Front office duties -
checking patients in/out, collecting payments, and creating payment
plans, appointment scheduling, coordinating multiple therapist
schedules to ensure 100% clinic utilization, assisting with
building provider templates/appointment types.
Authorization/benefit checks - Verify patients' benefits and
authorization requirements, initiate auth if needed, and insurance
tracking of Medicare CAPS/benefit limits.Other duties as
assigned.Requirements: Position Requirments-- Experience in a
physical therapy environment preferred-- Medical office and
Billing/insurance verification experience preferable-- Exceptional
customer service skills-- Must believe in a patient centered
approach-- Outstanding teamwork attitude-- Excellent interpersonal
and communication skills-- Work at an efficient and fast pace--
Must be self-motivatedGroup Information- Flagstaff Bone and Joint,
PLLC: We are a well-established, private practice providing quality
musculoskeletal care to Northern Arizona since 1978. Our center
strives to provide state-of-the-art care along with comprehensive
medical education and superior customer service. We have a
competent team of staff with a supportive atmosphere and brand-new
clinic and ambulatory surgical center facilities. We have several
Arizona clinic locations: Cottonwood, Flagstaff, Kingman, and
Winslow. Flagstaff Bone and Joint has 25 providers with nine
physicians who are all Board Certified/Eligible and fellowship
trained. Our center provides integrated ancillary services for
patient convenience including digital x-ray, ultrasound, custom
bracing, durable medical equipment, EMG/nerve conduction studies,
and occupational and physical therapy. FBJ Core Ideology: Always
respect patients' time and money while fostering a culture of
excellence. PI207918789
Keywords: Flagstaff Bone and Joint, Flagstaff , Front Desk Representative - Therapy Services, Sales , Flagstaff, Arizona
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