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College Graduates - Inside Sales Representative based in Phoenix, AZ

Company: UPS
Location: Flagstaff
Posted on: November 23, 2018

Job Description:

Are you looking for an exciting opportunity to begin your career in sales? UPS is seeking a Non-National Inside Sales Representative (ISR), and we want to hear from you! The ISR is an entry-level sales position responsible for retaining and growing UPS's Small Package business. Primary responsibilities include conducting sales calls to address customer needs, selling additional products and services, and following up on leads.

In addition to building relationships with key decision makers and serving as a customer advocate, the ISR also researches the competitive environment and uses product knowledge to generate solutions that meet the customer's needs and business objectives. Pre-call duties include using automated sales tools to perform research into customers' businesses, as well as account information to develop appropriate selling and pricing strategies. The ISR also creates contacts, monitors contractual compliance, and answers customer questions.

This position is located in Phoenix, AZ, and requires self-relocation to this geographical area. It also requires successful completion of the UPS Sales Academy, which is a six-week training program located on-site at the UPS Inside Sales facility in Phoenix, AZ.

RESPONSIBILITIES AND DUTIES

- Responds to and resolves customer inquiries, complaints, and issues
- Coordinates opportunities and strategies with other team members
- Maintains knowledge of UPS products and services to develop appropriate sales solutions
- Reviews customer shipping practices to ensure contractual compliance
- Determines customer discounts and writes new contracts
- Educates customers on UPS's service channels to expedite problem resolution
- Provides compelling value proposals to potential and existing customers

Keywords: UPS, Flagstaff , College Graduates - Inside Sales Representative based in Phoenix, AZ, Sales , Flagstaff, Arizona

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